Responsible Gaming

Gambling Should Be Entertainment

At Concrete and Stone, we believe gambling should be enjoyed as a form of entertainment only. Betting apps and casino games are games of chance designed for enjoyment, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.

Age Verification

All gambling activities are strictly restricted to individuals aged 18 years and over in the UK. By using any betting apps or casino services, you confirm that you are at least 18 years of age and meet all legal requirements in your jurisdiction.

If you are under 18, please do not attempt to access gambling services. Gambling is not suitable for minors.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, help is available:

• Chasing losses — continuing to gamble to recover money lost
• Hiding your gambling activity from friends or family
• Spending more time and money on gambling than intended
• Feeling anxious or irritable when trying to stop or reduce gambling
• Using gambling as a way to escape problems or cope with negative emotions
• Borrowing money or getting into debt to fund gambling
• Neglecting work, relationships, or other responsibilities due to gambling
• Lying to loved ones about the extent of your gambling
• Experiencing sleep problems or mood changes related to gambling
• Gambling with larger amounts to achieve the same level of excitement

Self-Help Tools

Most reputable betting apps and casinos offer built-in tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Restrict the maximum amount you are willing to lose during a session
• Reality Checks: Receive regular reminders during your gaming session about how long you've been playing and how much you've spent
• Time-Out/Cool-Off Period: Take a break from gambling for a set period (hours, days, or weeks)
• Self-Exclusion: Temporarily or permanently exclude yourself from a betting platform

We encourage you to use these tools actively. If your chosen betting app doesn't offer adequate responsible gambling features, consider switching to one that does.

Get Help — Support Organisations

If you're struggling with gambling, professional support is available and confidential. The following organisations specialise in helping people with gambling concerns:

United Kingdom

• GamCare — Free support, advice, and counselling for problem gambling
  www.gamcare.org.uk
  Telephone: 0808 8020 133 (free, confidential)
• GamStop — National Self-Exclusion Scheme for online gambling
  www.gamstop.co.uk
  Allows you to self-exclude from all UK-regulated online gambling operators
• Gamblers Anonymous — Peer support and recovery meetings across the UK
  www.gamblersanonymous.org.uk
• National Problem Gambling Clinic (NPGC) — NHS specialist treatment service
  Available via your GP referral

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Telephone: 0800 1 372 374

Need Help Now?

If you or someone you care about is struggling with gambling, please reach out for help today. It's never too late to seek support, and help is available. Speaking to a counsellor is confidential, free, and can be the first step towards recovery.

In the UK, contact GamCare on 0808 8020 133 or visit www.gamcare.org.uk

Remember: gambling should be fun. If it stops being fun, it's time to ask for help.